Automotive After-sales Service Engineer 汽车售后服务工程师
Semcon China is now looking for talented people to support us and our global customers with creating product information from the industries (Automotive, Machinery & Equipment) in the following areas: 思康中国现诚聘汽车售后技术服务内容领域的精英:
Operator’s manual 操作手册
Service and Repair information 售后维修手册
S-BOM & Parts catalog 服务备件开发和备件目录
Service schematics线路图(液压图)
Diagnostic Information 诊断步骤
Technical service Bulletins 技术服务公告
Labor time 工时信息
If you have experience within the Machinery/Manufacturing/Tools industry and are interested in learning to create the information needed to support the product in service, then we invite you to apply for the position of: 如果您有汽车行业的工作经验并对开发技术文档或手册有兴趣,我们诚邀您的加入:
Automotive After-sales Service Engineer 汽车售后服务工程师
Task(s): 工作职责
- Work proactively with OEM engineering (R&D) department/Aftersales service department to collect the technical design inputs to start the content authoring.
主动与客户主机厂工程设计部门(R&D)部门及售后服务部门合作,收集产品技术设计输入以启动内容开发
- Writing/maintaining the technical instructions (Operating manual/Quick guides/Service & Maintenance manual/Parts catalog Manual) and illustrations, Proof reading the technical publications.
编写、维护技术内容(操作手册/快速指南/维修保养手册/备件目录)和插图,审核校对技术出版物。
- Keep close communication with the client to review the developed content to make sure the content is accurate and delivered as scheduled.
与客户保持密切沟通审查开发的内容,以确保内容准确并按计划交付。
- Drive the process of content development from authoring, engineering review, editing updates to release.
推动内容开发过程,从创作、工程审查、编辑更新到发布。
Requirement(s): 职位要求
- College degree or above. Vehicle engineering/Mechanical design and manufacturing/Electrics are preferred.
大专及以上学历,车辆工程,机械设计与制造,电气等专业。
- 5+ years’ experience within the product development or service industry (or working as Service engineer or technician). Technical manuals and catalog development experience, especially for electric cars is preferred.
5年以上产品开发或售后服务行业(或服务工程师或维修技师)的经验。技术维修手册/使用手册/零件目录开发经验者优先,特别是电动汽车。
- Familiar with some of the XML editors/illustration tools/CMS and Authoring software. Expert in developing structured and reusable content using XML/DITA/S1000D is preferred.
熟悉一些结构化XML编辑工具/图片绘制工具,内容管理系统和内容开发软件。能够使用XML/DITA/S1000D开发结构化和可重用内容将优先考虑。
- High-level English language skills (CET-4 and above) and 2 year+ working experience using English as the working language.
英语语言技能(CET-4及以上)和2年以上使用英语作为工作语言的工作经验。
- Effective communication both within project team internally and with the client externally.
在内部项目团队和外部客户都能进行有效沟通。
- Process and quality oriented in the daily work, strong problem-solving skill to get work done.
注重日常工作中的流程和质量,具备较强的解决问题能力。
Our offer: 我们提供:
- Opportunity to work for an international company国际化工作环境
- Extensive training 岗位培训
- Competitive remuneration 有竞争力的薪酬福利
- Industry-leading content development processes and digital delivery行业领先的内容开发流程和数字化交付
Automotive After-sales Service Engineer 汽车售后服务工程师
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