Technical Content Author 技术服务内容工程师

Semcon China is now looking for talented people to support us and our global customers with creating product information from the industries (Automotive, Machinery & Equipment) in the following areas: 思康中国现诚聘机械/汽车/设备售后技术服务内容领域的精英:

Operating manual 操作手册

Service and Repair information 售后维修手册

S-BOM & Parts catalog 服务备件开发和备件目录

Service schematics线路图(液压图)

Diagnostic Information 诊断步骤

Technical service Bulletins 技术服务公告

Labor time 工时信息

 If you have experience within the Machinery/Manufacturing/Tools industry and are interested in learning to create the information needed to support the product in service, then we invite you to apply for the position of:  如果您有机械/制造/工具行业的工作经验并对开发技术文档或手册有兴趣,我们诚邀您的加入:

 

Technical Content Author 技术服务内容工程师

 Task(s): 工作职责

 ·         Work proactively with OEM engineering (R&D) department/Aftersales service department to collect the technical design inputs to start the content authoring. 

主动与客户主机厂工程设计部门(R&D)部门及售后服务部门合作,收集产品技术设计输入以启动内容开发

·         Writing/maintaining the technical instructions (Operating manual/Quick guides/Service & Maintenance manual/Parts catalog Manual) and illustrations, Proofreading the technical publications.

编写、维护技术内容(操作手册/快速指南/维修保养手册/备件目录)和插图,审核校对技术出版物。

·         Keep close communication with the client to review the developed content to make sure the content is accurate and delivered as scheduled.

与客户保持密切沟通审查开发的内容,以确保内容准确并按计划交付。 

·         Drive the process of content development from authoring, engineering review, editing updates to release. 

推动内容开发过程,从创作,工程审查,编辑更新到发布。


Requirement(s): 职位要求 

·         College degree or above. Mechanical design/Manufacturing/Electric is preferred.

大专及以上学历,机械设计与制造,电气,液压等专业。

·         3+ years’ experience within the product development or service industry (or working as a Service Engineer or technician). Technical manuals and catalog development experience is preferred. 

3年以上产品开发或售后服务行业(或服务工程师或维修技师)的经验。技术维修手册/使用手册/零件目录开发经验者优先。

·         Familiar with some of the XML editors/illustration tools/CMS and Authoring software. Expert in developing structured and reusable content using XML/DITA/S1000D is preferred.

熟悉一些结构化XML编辑工具/图片绘制工具,内容管理系统和内容开发软件。能够使用XML/DITA/S1000D开发结构化和可重用内容将优先考虑。

·         High-level English language skills (CET-4 and above) and 2 year+ of working experience using English as the working language. 

英语语言技能(CET-4及以上)和2年以上使用英语作为工作语言的工作经验。

·         Proactive communication both within the project team internally and with the client externally. 

在项目团队内部和外部与客户进行主动沟通。

·         Process and quality-oriented in the daily work.

注重日常工作中的流程和质量。

 

 Our offer: 我们提供: 

·         Opportunity to work for an international company国际化工作环境

·         Extensive training 岗位培训

·         Competitive remuneration 有竞争力的薪酬福利

·         Industry-leading content development processes and digital delivery行业领先的内容开发流程和数字化交付

 

或者,您认识很适合这份工作的人吗?请告诉我们!

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